Swire Energy Services

Diane Brands joined Swire Energy Services in March 2013 as a hire controller (customer service coordinator) during this time Diane gained a great deal of knowledge and experience within the rental side of the business whilst building relationships with our key customers. In December 2016 Diane took on the role of Customer Services Manager overseeing customer service and invoicing activities whilst maintaining proactive contact with all our customers. As Swire Energy Services looked to update their current ERP system Diane was seconded on to the role of Commercial Process Lead where she developed end to end business scenarios to help build, test and deliver the new ERP system across the North Sea. On the completion of the ERP roll out Diane returned to her role as Customer Service Manager.

Elaine Smith joined Swire Energy Services in Jan 2009 with extensive experience in Customer Service. Elaine’s role is Senior Customer Services Co-ordinator Initially joining the business as a Hire Controller, Elaine has helped assisted both our new and longstanding customers with their requirements over the year. Elaine is extremely knowledgeable of our products, services and our hire fleet within the UK.

Wayne Charles joined Swire Energy Services in August 2004 as a fabrication/welder, during his time in the workshop he mainly focused on refurbishment of our fleet to ensure that our offshore containers were delivered to a high standard of repair, along with the providing fabrication solutions to meet our customers diverse requirements. As Swire diversified into offshore workspaces, Wayne was selected to head up an expanding team focused on the manufacture of offshore workspaces designed to DNV2.7-1,DNV2.7-2 and to meet customers’ exacting requirements in terms of all aspects of product management. During this time Wayne further developed his knowledge and understanding of DNV, NORSOK and NOGEPA standards, which extended his exposure into the subtle differences of product design, coating and lifting requirements required to meet the customers demands and ensure Swire delivered our products to match their needs. During this time Wayne got more involved with direct contact with the end customer. Wayne’s role later extended to overseeing the Rental Yard, responding to customer needs in a dynamic and ever evolving landscape. As Swire Energy Services developed the Integrity Services Offering, this created an opportunity for Wayne to return to his roots by taking on the role as Services Manager: overseeing fleet repairs/refurbishment as well as the highly detailed and rigorous compliance planning associated with modifications, upgrades, refurbishment and new builds, with all work being completed to external customers’ requirements, supporting this with compliant certification and documentation verified by DNV GL/Lloyds. This success of this role is underpinned by ensuring the correct weld procedures and qualifications are in place to carry out all tasks. External verification of completed project is conducted by independent load testing of any new builds or structural repairs, witnessed, where appropriate, by the relevant certifying body.

Mick joined Swire Energy Services at our Heysham base 32 years ago, at this time the only service provided was the hire of CCU’s. Mick has seen Swire grow from strength to strength and been at the forefront of many changes over the decades. Mick’s knowledge and passion for the organisation has allowed him to build up the Heysham base which now provides numerous services such as testing and inspection, recertification and hire and supply of lifting equipment to name a few. Mick’s approach embodies the vision of being the easiest company to work with and Mick team are seen as one of the go to teams in Heysham to get jobs done whatever the size. Mick has also developed the offering outwith Oil and Gas and his team have developed testing and inspection services for the offshore wind market and even supported a client who was building frames for one of the nightingale hospitals during the Covid-19 outbreak in early 2020. Mick’s innovative approach has seen him develop initiatives and procedures which have been implemented across other Swire bases, demonstrating the value Mick adds to the company. As Base Manager Mick is responsible for the day to day operation of Swire’s facilities in Heysham and Great Yarmouth and works with our strategic partners in Holland. Some of his duties include prioritising requirements and maintaining a good service to customers, quality management, HSE and environmental. Mick’s commitment to Swire sees him hoping to expand Heysham into more onshore locations and further offshore windfarm work. Mick’s mission is to try and grow the Great Yarmouth base, recreating the same service culture as Heysham. He is exploring different options to ensure efficiency and customer excellence which ensures Swire remain the easiest company to work with.